Return & Refund Policy
Thank you for shopping at Tasavur. We hope you love your purchase, but if you need to return an item, we're here to help.
Return Policy
- Return Window: You have 7 days from the delivery date to initiate a return. If 7 days have passed, we unfortunately cannot offer a refund or exchange.
- Eligibility: Items must be unworn, unwashed, and in original condition with tags attached. Certain items, such as final sale products, are not eligible for returns.
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Return Process: To initiate a return, please contact us at
Phone:8054355641 or Mail:info@houseoftasavur.com with your order details. We will provide further instructions on how to return your item.
- Return Shipping: Customers are responsible for covering the return shipping costs unless the item is faulty or incorrect.
Refund Policy
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- Refund Method: If approved, your refund will be processed back to your original payment method within 5-7 business days.
- Non-Refundable Items: Shipping fees are non-refundable. Only the product's cost will be refunded.
Exchanges
If you would like to exchange an item for a different size or color, please indicate this when you contact us to initiate the return. Exchanges are subject to availability.
For further questions or assistance, feel free to reach out to us.
Thank you for choosing Tasavur!